EMT Practice Test

1. Question Content...

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Question1: In the ER, a patient denied any allergies to antibiotics. He developed an allergic reaction after administration of penicillin. This is considered as:

Question2: All of the following are considered a medical error except

Question3: During the first meeting of the team some members are shy, what should the leader do to manage this?

Question4: For a metric to be useful, the most important factor is the

Question5: Acceptable corporate quality goals are normally derived from:
i. The quality department
ii. Identified customer needs
iii. Top management objectives
IV. The quality council

Question6: The family of a patient admitted to a hospital is considered to be:

Question7: Which of the following team types usually select their own leader?

Question8: Which of the following is true about medical records?

Question9: Nurse-sensitive outcomes include all the following, except:

Question10: Fire prevention plans (FPP) can include all of the following items, except

Question11: Incidents that were about to happen but have been prevented are called:

Question12: When a patient is harmed or when things have gone wrong, the correct thing to do is:
i. Inform the patient and his family.
ii. Correct the error without informing the patient.
iii. Ensure the process is modified to become more safe.
IV. Report the incidence nationally.

Question13: A physician gives the nurse several verbal orders and blames her for missing a task. What is your opinion about this?

Question14: The most effective way of ensuring patient safety in your organization is by

Question15: Labels of hazardous materials must include all of the following information except

Question16: You were assigned to put the emergency action plan (EAP) for a hospital. Which of the following items should not be included within this plan?

Question17: Unexpected variation is also called:

Question18: In the endoscopy unit, the following remarks are on an audit check list. Which of the following is considered a non-conformity regarding reprocessing of endoscopes?

Question19: A physician gives the nurse several verbal orders and blames her for missing a task. What is your opinion about this?

Question20: Project management processes can be organized into

Question21: In which of the following organizations may a two-boss role exist?

Question22: Deming created the 85/15 theory that stated that:
i. 85 % of the problems are process or system related.
ii. 15 % of the problems are system related.
iii. 15% of the problems are traced back to individuals.
IV. Solving 15 % of the causes resolves 85 % of the problem.

Question23: In order for patient safety programs to be effective, one of the best ways is to provide anonymity in

Question24: The most effective type of leaders in crisis situation is

Question25: In the surgery department audit report, which of the following is considered a breach in the infection control practices?

Question26: A quality improvement team is asked to improve the purchasing process in the hospital. They decide to create a flow chart of the existing process because it will help them to:

Question27: A case of hepatic cirrhosis was admitted to the ER. The patient had an attack of hematemesis few minutes after admission and a large blood spill covered the floor .The nurse in charge brought the blood spill kit and removed the blood. All the following are component of the blood spill kit except

Question28: Part of social emotional intelligence is

Question29: Just-in-time (JIT) procurement is normally preceded immediately by

Question30: All of the following are right considering brainstorming except

Question31: All of the following about accreditation of hospitals is true except that

Question32: The main goal of measurement in performance improvement projects is to

Question33: Both small and large organizations can undertake scale change. What would be a major disadvantage or draw-back that large organizations have that their smaller counterparts do not?

Question34: To make a risk assessment of a procedure to choose your personal protective equipment, all of the following must be kept in consideration except

Question35: The most unlikely approach to overcome employee resistance to change is

Question36: What is the step that would follow an evaluation of current practice in local health facility against a benchmark?

Question37: Which of the following organizational structure would offer the best choice for business goals to be disseminated both clearly and quickly?

Question38: Hands should be washed for at least

Question39: A matrix diagram is used to show the relationship between two variables. Matrices can be developed in several ways. Which one illustrates relationship in three planes?

Question40: In a debate about the use of clean disposable gloves versus not using any gloves while giving subcutaneous injections, which of the following can mostly help the infection control physician make a decision?

Question41: Considering that privileges are granted to healthcare practitioners for a specific period of time and not for lifetime, the process of re-granting privileges is called:

Question42: Which of the following elements of an organizational plan would contain dates and numbers?

Question43: All subjects in a population have an equal chance of being chosen in:

Question44: Surveys by JCAHO are considered:

Question45: The nurse in charge at the ICU prepared her equipment for insertion of urinary catheter for a patient, she performed hand hygiene, donned gloves and inserted the catheter. After finishing the procedure, what type of disposal bags did she dispose the gloves in?

Question46: Total quality management is most clearly the responsibility of

Question47: Refer to Exhibit:

This data set is:

Question48: An infection control team conducted a refreshment training day for surgeons and nurses of the operating theatre. All of the following were recommended for sound infection control practice in their everyday practice except:

Question49: In a Performance Improvement project, the best way to evaluate the effectiveness of actions taken is by

Question50: When motivating the work force, a leader should not take which of the following actions?

Question51: All of the following types of compressed gases are not used within healthcare facilities, except

Question52: In face to face contact between an employee of an effective service and the customer, how does the employee gain most of their knowledge about the customer?

Question53: Compliance with OSHA requirements according to the code of federal regulations is:

Question54: Which of the following is the least important factor during solving customers complains in large organization?

Question55: In his audit visit, the infection control officer reported some nonconformities at the central sterilization area. Which of the following statements would not be in his report?

Question56: When a hospital does not offer a particular or certain service in order to avoid its well known risks and associated problems, this is called:

Question57: Nosocomial infection rates are a measure of:

Question58: In small hospitals, which of the following must participate in the design for performance improvement?

Question59: The most important procedure for the prevention of infection from germs and viruses is

Question60: "The process of evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards" is the definition of:

Question61: One advantage to employees, rather than consultants, initiating change with the hospital is

Question62: Team was formed in a large hospital to improve clinical outcome in pediatric department. Pediatric department manager is the leader of the team. In which stage he should be directive?

Question63: Which of the following would be considered the three most important team roles?

Question64: Hemolytic transfusion reaction involving administration of blood or blood products, with major blood group incompatibilities is

Question65: In this run chart,

The sudden change above the red arrow is due to?

Question66: During the team building phase in paediatric department, which of the following best describes the actions of the team?

Question67: The most frequent error made by top management, when dealing with system variation, is

Question68: All of the following are right considering brain storming, except:

Question69: The greatest benefit of concurrent clinical review is

Question70: Utilization management committee

Question71: Regarding ethylene oxide sterilizer the following statement is incorrect

Question72: Both small and large hospitals can undertake large scale change. What would be a major disadvantage or draw-back that large hospitals have that their smaller counterparts do not?

Question73: A 70-year old female patient falls while going to the bathroom unattended and fractures her hip. The risk manger tells the family that the surgical expenses will be covered by the hospital. This is an example of

Question74: In which organization structure are conflicting demands placed upon middle management?

Question75: The greatest benefit of concurrent clinical review is:

Question76: Effective communication is needed for

Question77: A project is defined as

Question78: Increased turnover and personnel absence in a hospital would probably mean that

Question79: Which of the following quality gurus are most closely associated with the terms "total quality control" and "total quality management"?
i. Crosby
ii. Feigenbaum
iii. Ishikawa
IV . Deming
V . Juran

Question80: After a sample population is divided into two homogeneous subpopulations, each member will have an equal probability of being selected. This method of sampling is called

Question81: The most common vehicle by which micro organisms are transmitted between patients

Question82: Team success is most dependent on which of the following?

Question83: Who bears the ultimate responsibility for setting policies, financial and strategic direction and maintaining the quality of care?

Question84: Eleven points on a control chart are between the lower and upper control limits, but each point from left to right is a little higher than the previous point. The chart indicates a

Question85: The leader who follows the organization's rules exactly but usually faces issues regarding employee commitment is considered which type of leaders?

Question86: A hospital decided to hire new practitioners to increase the efficiency of its services. The observation and evaluation of these new practitioners is called

Question87: A Prospective review may be beneficial in all the following except:

Question88: The written document that is considered the teams license to operate as it defines the task, scope, time frames and boundaries the team will work in, is called:

Question89: With advances in medical technology, we can apply managed care through

Question90: The main challenge for improving patient safety is

Question91: In the matrix management organization, which of the following is true?

Question92: A patient presenting with crushing central chest pain, was diagnosed to have unstable angina. He refused to receive any medication. The physician should

Question93: The most desirable method of evaluating a supplier is:

Question94: The concept behind PDCA is

Question95: All of the following statements are true about medical records, except:

Question96: During a visit to the airborne diseases isolation room, the infection control physician found the following non-conformity:

Question97: The Hospital's largest insurance company has just completed an audit of your quality system. Three major deficiencies were identified, and you risk losing this insurance company if the problems are not corrected. As quality manager the best plan of action is

Question98: The most common threat to patient safety in secondary healthcare is:

Question99: Quality checklists are used to

Question100: All of the following occur during the planning process group except

Question101: The most common route for exposure to workplace chemicals is

Question102: What is the best description for critical path?

Question103: All of the following is true about the Continuous Improvement Process (CIP) except:

Question104: A leukemic patient came to the hospital to receive his weekly intravenous dose at the oncology unit. Which of the following practices should be carried out during the preparation of the dose?

Question105: One of the most important duties that the project manager performs is:

Question106: All the following are organizations that accredit healthcare facilities except:

Question107: Identify the quality management tool that is most similar to project management and concurrent engineering

Question108: The quality improvement team proposed 3 improvement projects for next year. As the quality manager you have to choose a project to begin with. The project you would choose would have

Question109: Preventive actions have an action sequence similar to the path for corrective actions except for which of the following?

Question110: A sample is:

Question111: Which of the following is used to generate multiple ideas in a minimum amount of time?

Question112: A supplier system audit that focuses on the general use and planning of time, materials, and manpower would be most indicative of:

Question113: Asking one of the team members to present the quarterly presentation infront of the board of directors of your hospital is considered which type of employee motivator: